Connect > Communication

The Communication screen acts as the hub for sending notifications to parents from the admin side. On this screen, users can send emails, text messages* and phone calls*.

*Additional fees apply via Twilio.

Sending a Message

From the Connect menu, select Communication
Click the Search Criteria button
Select search criteria in the Find box. The selected criteria will determine which families will receive the message/call
Click Find
Complete the Compose section
- The list of families meeting the search criteria will appear in the table. Select each family to send a message/call to
- Choose the Communication Type (Email, Text Message, Phone)
- Select Email a copy to a sender - send a copy of the email to the logged in user sending the email
- Template - if sending from a template, select the template from the drop-down
- Content Type - select the content type
  - Plain - use this option for text only
  - HTML - use HTML for formatting options and when using images
- Subject - enter the subject of the message
- Message Body - enter the body of the message
Attachment for Email
- Attach Year End Tax - select this option to attach a year-end tax statement for the selected users
- Tax Year - select the tax year to send the year-end statement
- Choose File - click choose file to upload a file to the message
  - Attach Another File - to attach more than 1 file, click the attach another file button
Click Send
A confirmation popup will appear when all communications have been sent. Click Close Window to continue
The message detail will display