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Last Updated: 12/07/2020
in How To's Family Families can opt out of receiving email communication from a center. This can be viewed from the parent portal or from the parent screen within the family record on the admin side of the site.
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This section of the child record will allow administrators to add, edit or inactivate contacts for children.
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Last Updated: 12/07/2020
in How To's Family To add, edit or deactivate contacts for children/families- go to a family record, then select the child tab. On the child tab select the More option, then select Contacts. To add a new contact enter the contact's details in the blank fields t...
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Last Updated: 12/07/2020
in How To's Family Go to the family record by searching for the child's name in the top left search bar or by using the magnifying glass on the main menu bar. Change the child's status to withdrawn and enter the withdrawal date. Then press save at the bottom of ...
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Last Updated: 12/07/2020
in How To's Family How to delete a family.
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Last Updated: 12/07/2020
in How To's Family How to add a contact as a payer from the admin side of the site.
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Last Updated: 12/07/2020
in How To's Family From the admin side days can be added for children involved in parent managed programs. To add a day to a child's record, the child must already be associated with the parent managed registration ro
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Last Updated: 12/07/2020
in How To's Billing Each site is set up as transactional or defined billing, this will relate to how a site is able to bill their families.
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The Payments > Online/POS Payments screen allows users to pull a report that displays gateway (ACH or Credit Card payments) that have been processed through the system.
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The following features and enhancements will be available on DCW/SCW on November 25, 2020. Miscellaneous Fixes Corrected issue where split families were intermittently having the convenience fee added to the incorrect family ledger. [DCW-923 & D...