Popular Articles

  1. Setup > System Config, CACFP

    Setting up the CACFP process in the system allows administrators the ability to assign CACFP contracts to children and track the CACFP information for the children based on their eligibility code or family income.
  2. Financial- How to add a coupon for a specific program/room assignment

    How to apply a discount to a child's specific program/room assignment.
  3. System Config > Statement

    COMING SOON: how to update statement details
  4. Family > Lead Management

    The lead management area of the system allows centers to track potential family activity within the system before the family has actually been created.
  5. System Config > General Config, Statement

    This screen displays general config options related to the statement.
  6. Financial- The family does not see a credit card or ACH refund to their account.

    If the family does not see a refund posting back to their account and the refund was an ACH or Credit Card, you will need to go to the processor gateway and see if the refund was processed successfully.   If the payment is not showing as refunded...
  7. Financial- How to add a late fee to multiple family accounts

    How to add a late fee to multiple family accounts.
  8. Financial- How to setup a convenience/service fee for electronic payments

    How to add a convenience/service fee for electronic payments.
  9. Family Record, Child Tab - Add Sibling

    If a staff or admin user has access to the family record screen and the ability to add a sibling, they will be able to add a child for a parent.
  10. Attendance - Attendance Statistics Summary - Excel (Activity ID 543)

    This is a detailed report of attendance statistics for students based on scheduled and actual hours, FTE’s and the variance.