New Articles

  1. System Config > Data Fields

    The Data Fields screen assists with customizing the center’s registration screen, this includes setting up an additional language.  Parents have the ability to view the Parent Portal and New Family Registration in Spanish or French. Prior to this, ...
  2. System Config > Extended

    The Extended configuration screen allows a site to set generic settings. This will be the first place to visit upon first login.  Navigate to the Extended screen by clicking Setup, then select System Config. Once the Extended tile is selected, the...
  3. InSite Parent User Guide

    InSite Parent is a parent portal application that allows parents access to center and student information, along with access to a quick and easy QR code check in. Click here to view/print a PDF version of the InSite Parent guide . Applicat...
  4. Financial- The family does not see a credit card or ACH refund to their account.

    If the family does not see a refund posting back to their account and the refund was an ACH or Credit Card, you will need to go to the processor gateway and see if the refund was processed successfully.   If the payment is not showing as refunded...
  5. Rate Import Sheet

    The Rate Import Sheet is used to batch import rates into the system.
  6. Rate Sheet Import

    How to add or edit rates by importing.
  7. Rates- How to reactivate a rate

    How to make a rate active/inactive.
  8. Room/Program - (View Semester), Plan Options

    Plan options allow for a business to set defined day packages for parents to select during registration.
  9. Room/Program- (View Semester), Registration Exceptions

    The registration exceptions section allows centers to setup exceptions for registration fees for parents or families, allowing those families to register for a discounted or free rate.
  10. Room/Program- (View Semester), Registration Setup

    The registration setup option under the semester allows administrators to setup prerequisites for particular room/semester associations.